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40TH ANNIVERSARY CELEBRATION: Complete a ballot for a chance to win awesome prizes!
40TH ANNIVERSARY CELEBRATION: Complete a ballot for a chance to win awesome prizes!

Cancellations, Returns & Refunds

Order Cancellations

Order cancellations or changes must be requested within 24 hours.  Contact us at 1-855-549-8300 or email us to sales@hallofflame.ca.   We try to ship orders as quickly as possible, therefore it is not always possible to cancel an order after it has been processed.

Returns & Refund Policy

If you are not completely satisfied with your purchase, please call us at 1-855-549-8300 or email us at sales@hallofflame.ca  for a return authorization number.  You can then return the item in its original packaging, in sellable condition, within 14 days.  Once we have received the product back into our warehouse, we will refund your purchase price minus the original shipping cost (where applicable) and a 20% re-stocking fee.

The shipping costs of a returned item are the responsibility of the purchaser.

NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the freight delivery receipt. If you are unable to inspect the contents at the time of delivery, prior to signing note on the delivery receipt "CARTON DAMAGED" if there are any blemishes, scuffs, crinkles, tears, rips, wetness, etc. The contents can be damaged by mishandlings such as drops that may only blemish the carton slightly. Immediately, within 24 hours of delivery, contact us regarding any damage.