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COVID-19 Company Procedures – Effective July 16, 2021

  • Both our showrooms are open to the public with safety protocols in place.
    • Contact Tracing
    • Masking
    • Sanitization
  • We will continue to provide services and installs tasks allowable under the provincial guidelines.
Customer Appointments (Pre-Screening requirements) 
  • All customers with appointments for services or installs will be sent a Covid-19 Screening email 48 hours prior to their call.
  • They will be required to answer the questions and reply back prior to our staff attending their home.
  • Customers will confirm they have not travelled in past 14 days outside of Canada, everyone in the household is 100% healthy, they have not been in contact with anyone who has the virus, and they will observe the 6ft social distancing rule.
  • Upon arrival to the household the tech will assess the situation and enter / complete work if comfortable with safety of the worksite.
  • When our technicians are in your home they will take all safety precautions and wear PPE.
  • When our technicians are working within the 6ft requirement because the task requires a closer distance THEY MUST wear PPE to protect themselves and those they are working with.
  • All staff need to wipe down any surfaces they touch & use the UV wands:
    • On doors – this includes entry doors at the customers, showroom, bathrooms, warehouse
    • On the ladder going in thru bay doors
    • Counters
    • Thermostats or appliances touched
    • Truck – doors, dash, steering wheel, gear shift