What others say about us…
Our basement reno is now complete and we could not be happier with the work! We are very happy with the product! Thanks
Tell Ali her guys are pros. Even in the face of hornets.
Just a quick note to let you know that your guys came over yesterday to do some work and my wife was really impress with them, she saw that they were working really good together needing little conversation and they left the house as clean as it was before they arrive. Thank you.
The guys came and swept my chimney yesterday. I would just like to say that they did a great job. They were very professional, knowledgeable and left my place clean when they finished. Great customer service, which is rare these days. In the future, I will certainly call on Fireplaces Unlimited for my wood stove needs. Thanks again.
Very pleased with the past 10 years of service with your firm. Your service man is a very knowledgeable and a nice person.
I love the guys, what a fantastic job they did on the cabinet and fireplace. I got my vacuum out to clean and could not find one spot left behind. I was really impressed at the professional job by the guys and office.
Teresa and I would like to thank you, along with the installers for the excellent service and installation of our gas stove, none of this would have taken place without fireplaces unlimited having a display at the Brockville Home & Recreation show. When Teresa & I walked into your store, we were determined to come out with the purchase of a wood stove, something that could be used with a power outage. You listened to everything that we had to say and explained all that we needed to know, then after giving us all the brochures regarding wood stoves , he asked if we had considered purchasing a gas stove, which was cheaper than the wood stove and a lot less work. He explained to us that these gas stoves did not require electricity to run and would be cheaper on our house insurance policy, and on the installation, well we purchased the gas stove. You took care of everything else, you came to the house to make sure that the size of the stove and the location would be sufficient for what we were looking for, and after that, fireplaces unlimited contacted the gas company and set up a date for the installation. The installers arrived and proceeded to connect our stove up, which they did in a very professional manner and we found that they were both very informative, and polite. When they had finished the installation, other than the stove being in the room, one would not have known that the installation had taken place, both installers had cleaned up the area as if they were never there. Teresa & I would and have recommended fireplaces unlimited to friends and co-workers, and hopefully, you will receive some business from them. We wouldn’t hesitate to do more business with you. Thank you very much, Great Job !!!
We enjoyed having your installation team in our house and would highly recommend them.
I had my service appointment yesterday and I just wanted to say how nice, and considerate the technician was that came to the house. He fixed the problem, and explained how to use the fireplace to me in a way that was very friendly, and easy for me to understand. Sometimes I’ve found service techs to be condescending or explain things in terminology that is hard to understand if you aren’t in the industry, but he was fantastic. Thanks again!
We love, love our red stove!! It looks better in our basement than we imagined it and seems to be working just beautifully!
The two gentlemen who installed the fireplace did an amazing job. Well Done!
Just a note to let you know that we are happy with your service. We appreciated your prompt service and tidy job. thank you.
Very professional work, I am pleased and will recommend Fireplaces Unlimited to friends and family.
Very fine service when my need for stove parts were prompt and delivered in a pleasant manner.
Thank you and your staff for the service provided with the purchase of our stove and fireplace. We will recommend and stand behind your products.
It was a pleasure having your installers here. Very professional work.
Very pleased with the fireplace & work.
Great job, excellent work.
Excellent! Very professional installation, house was clean of debris and all material.
Excellent co-operation received from all the staff involved in our purchase and the installation.